I have had a lot of bad experiences renting apartments in Salt Lake City. Despite all of the 1 star reviews, we have had a great experience living here. I also want to mention that I was in no way influenced or paid to write a positive review. The maintenance and management is very responsive, which has been very helpful.
I understand the complaint of paying for common area utilities, but I also understand these charges because I enjoy using the gym and having well lit stairwell and hallways.
The new property manager is working on making the building more secure, which is great. I enjoy the underground reserved parking, so I do not mind paying extra for it.
The only complaint I have is that the hallways can smell pretty bad sometimes and the kitchen in our unit is small.